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Knowledgebase : Email Hosting Questions
     
Normally if you have such an error: 553 your ip is currently blacklisted, try to auth first (XXX.XXX.XXX.XXX.sbl-xbl.spamhaus.org) It means that the IP you are connecting from your ISP is in the blacklist of Spamhaus, you may want to contact your IS...
If your Apple Mail SMTP cannot send out email, below may help solve your Apple Mail issues. 1. At your Mail, open the Preferences under your Apple Menu 2. Select Accounts and then select the account from your list 3. At the Outgoing Mail Server B...
Our email servers comes with Anti Spam and Anti Virus protection using the latest RBL lists and technologies. Our email systems will block the most common spams but it is up to the individual to block the rest using freely available anti spam software (or...
To configure Eudora, we have prepared a Flash Demo Click Here for Eudora Configuration
To configure IncrediMail, we have prepared a Flash Demo Click Here for IncrediMail Configuration
To configure Netscape Communicator, we have prepared a Flash Demo Click Here for Netscape Communicator Configuration
To configure Outlook 2002, we have prepared a Flash Demo Click Here for Outlook 2002 Configuration
To configure Outlook 2003, we have prepared a Flash Demo Click Here for Outlook 2003 Configuration
To configure Outlook, we have prepared a Flash Demo Click Here for Outlook Configuration
To configure Outlook Express, we have prepared a Flash Demo Click Here for Outlook Express Configuration
To configure Pegasus, we have prepared a Flash Demo Click Here for Pegasus Configuration
If you have problem downloading your email as it is very huge, try to login using the web based email and delete it in the web based email.
If you have this error when sending email : "The connection to the server has failed. Account: 'SMTP Server', Server: 'Server Name', Protocol: SMTP, Port: 25, Secure(SSL): No, Socket Error: 10060, Error Number: 0x800CCC0E" This means that your Inte...
There is a huge variety of spam tools for email servers and a huge variety of blocking methods. If your recipient's Provider is blocking your emails, there is nothing we can do, what you need to do is to ask your recipient to contact their Provider to arr...
8 to Infinity does not control the Email Blacklists we are using. Spamhaus and ORDB Open Relay Database are highly respected Email Blacklists that do not list an ISP's IP indiscriminately. Your ISP's IP are blacklisted only if they are proven to spam or a...
When you use Outlook, the default action is to retrieve the emails from the server without keeping a copy, therefore the emails in your webmail is downloaded and appeared to be gone. But in actual fact it is downloaded by Outlook into your computer. To u...
When you are using Outlook or other email software, the maximum outgoing email size is 10 Mb. If you are using Squirrelmail Web Based Email it is 2 Mb. If you are using Merak Web Based email it is 10 Mb. If you want to send gigantic files but do not want...
8 to Infinity is using SpamHaus SBL_XBL and Open Relay Database to block spam at the RBL level. We found that they provide a good first layer protection against spamming while minimizing any false positives. Our other layers of Spam Protection filters ou...
This is most likely because the sender's email software is configured to send their e-mails in Rich Text Format. Rich Text Format affects attachments they send with the message, even if they were created by Excel or Word. Some e-mail programs that are ...
Our email systems require authentication in the form of "POP before SMTP" meaning you will need first to retrieve your emails inside your account. During the retrieval, your SMTP is authenticated and allow you to send for a certain period of say 45 minute...
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